Managing Stress and Grief During Holidays Experiencing stress and grief during the holidays can be difficult to navigate. Coping with these feelings involves reducing stressful situations, setting realistic expectations, honoring a loved one you’ve lost, practicing self-care, and knowing when to ask for help. Holiday Stress Tips To avoid holiday stress, prioritize your well-being by maintaining healthy habits like getting
Practicing Patience It’s often challenging to be patient due to a combination of factors, including our desires for immediate gratification, a culture that emphasizes fast-paced living, and the impact of stress and worry. Our expectations of quick results, coupled with the speed of technology and the constant connectivity it enables, can lead to increased impatience. Practicing patience involves developing the
The Power of Conflict Resolution Skills at Work Communication breakdowns often lead to unintended consequences—reinforcing negative beliefs and attitudes. However, conflict resolution skills are a valuable tool to help navigate the complexities of personal and professional interactions. Mastering these skills can lead to increased personal effectiveness, stronger relationships, and improved outcomes in various situations. Conflict Resolution Skills… Encourage Understanding Active
Understanding and Managing Anger What Causes Anger? The question of why some shrug off annoyances and warranted frustrations and others can’t is not clear-cut. Anger is a fundamental human emotion tied to survival and is part of our nervous system’s “fight, flight, or freeze” response. Often these feelings arise when we are having difficulty with control which means increased anger
Talking about Discrimination and Making a Change Starting a conversation about racism is not easy, it can be uncomfortable and emotional. If you have the opportunity, plan ahead before engaging in conversation. With the current state of civil unrest, specifically regarding the Black Lives Matter Movement, it is important to have these conversations now more than ever. Acknowledge people maybe
Balancing Home and Work During the Pandemic As the world moves towards reopening, outings remain limited and most of our time will still be spent at home. Between sharing space and dealing with stress for long periods of time, tensions at home may be running high. Parents are looking for means to balance competing needs and encourage their family to
Coping With Stress When stress exceeds your ability to cope, normal tasks can feel overwhelming. The goal of this article is to help you become mindful of barriers to moderating stress and shift to constructive action. Remember, stress is neither good nor bad, it’s a natural reaction to your environment. Be aware of current coping habits. When pressured, some people
Resolving Relationship Problems at Work Are you tolerating a difficult workplace relationship? Thorny interactions are often tolerated because switching job functions or leaving is not an option. If this sounds like you, it’s time to discuss your situation with HR or your EAP. Human conflict is the most common workplace complaint, but the area for which the least help is
Criticism in the Workplace It’s easier to give criticism than to accept it. However, openness to criticism can help advance your career. This is why the “ability to accept criticism” is frequently a part of performance reviews. Make accepting criticism easier by understanding that defensiveness is like a “mental reflex: – it naturally rejects criticism. The key is mastering control
Customer Service and Empathy Direct customer service is stressful. However, there are ways of thinking and communicating, customer service tools, that can make your job easier and more rewarding. A problem or need, even if unsolvable, always has another part—customer’s anger, agitation, or disappointment. Intervention calls for the skill of empathy. Upset customers, no matter the cause, have one thing